A managed docent — a custom AI assistant set up with you, tuned to your voice, on duty around the clock. Pick a plan by how much your audience talks to it, not by headcount.
New to this? We'll recommend the right tier for your organization and traffic — and adjust it with you whenever your needs change.
Choose the tier that fits and that's what you pay — no surprise charges, no runaway costs. It serves every visitor who shows up, with no limit on how many people can use it.
We size your plan to your traffic from the start. If you approach your monthly limit we email you at 80%, 90%, and 100% — your docent keeps answering throughout, and we suggest a right-sized conversation block based on your pace and the days left. You approve before anything is added, so nothing is ever charged without your okay.
The one-time fee covers guided onboarding and tuning so your docent is accurate on day one — and it's free on Starter & Growth when you pay annually.
Organizations see strong returns on conversational support — most plans pay for themselves in deflected emails and saved staff hours.
For institutions with large archives, strict data rules, or high traffic, we'll scope a plan around your requirements — including per-resolution billing if you'd prefer to pay by outcome.
Prices in USD. Conversation allowances are typical guidance and can be tailored. This is illustrative pricing for a managed docent (AI assistant) service.